Open Today! 9:00 AM - 8:00 PM

freedom 5 benefits

100% Money Back Guarantee

You can’t make a mistake buying a car from us! If you choose the wrong vehicle simply exchange or, return it to us within 3 days or 300 miles with no questions asked.

Hassle-Free Up-Front Pricing

At Freedom you don’t need to be a great negotiator to get a great deal. We provide transparent pricing and clearly mark every vehicle with our best upfront price. Because our pricing is completely visible to everyone (even our competitors) it has to be a really great price. We invest hours and hours of time researching the market to make sure our prices are as competitive as possible.

No Sales People & No Commissions

Salespeople have to try to sell things to people and get paid a commission for doing it. But our Life Improvement Specialists are paid to serve you and your needs.

Bucks for Basics

For the first 12 months or 12,000 miles of ownership, Freedom will pay up to $200 for any repairs related to brakes, bulbs, wiper blades or batteries.

Freedom Direct

Take a test drive when and where it’s convenient for you – just tell us where to meet and we’ll bring the car to you. Also, when your vehicle needs to be serviced, we’ll come to your home or workplace and pick it up, service it, and return it at no extra charge.


PLUS


Free car wash

with every service.

No Charge

State inspection fee.

Complimentary

loaner cars.


beyond the sale

Keeping your vehicle in good shape is one of the most important parts of vehicle ownership. Your long-term happiness with your car, truck or SUV is dependent upon how well your vehicle performs. At Freedom, we’re incredibly proud of our service teams! They have the knowledge, the training, and the experience that’s necessary to keep your vehicle in top running condition. We know you count on your vehicle to do its job every day. And that’s the reason we do our job – because when your vehicle is safe and reliable, your life is improved!

For Service, Parts or Body Shop: 484-665-0130

Sales Hours


Monday

9:00AM-8:00PM


Tuesday

9:00AM-8:00PM


Wednesday

9:00AM-8:00PM


Thursday

9:00AM-8:00PM


Friday

9:00AM-8:00PM


Saturday

9:00AM-5:00PM


Sunday

Closed

Service Hours


Monday

7:00AM-6:00PM


Tuesday

7:00AM-6:00PM


Wednesday

7:00AM-6:00PM


Thursday

7:00AM-6:00PM


Friday

7:00AM-6:00PM


Saturday

8:00AM-5:00PM


Sunday

Closed

Parts Hours


Monday

7:00AM-5:30PM


Tuesday

7:00AM-5:30PM


Wednesday

7:00AM-5:30PM


Thursday

7:00AM-5:30PM


Friday

7:00AM-5:30PM


Saturday

8:00AM-5:00PM


Sunday

Closed

Collision Hours


Monday

8:00AM-5:30PM


Tuesday

8:00AM-5:30PM


Wednesday

8:00AM-5:30PM


Thursday

8:00AM-5:30PM


Friday

8:00AM-5:30PM


Saturday

Closed


Sunday

Closed


Scheduling an Appointment

When calling in for an appointment, simply tell the operator if you’re looking for our Toyota Service Department, our Chrysler Dodge Jeep RAM Service Department, or our Body Shop Department.

Appointments can be made over the phone. Or, if you prefer the convenience of online scheduling, simply go to FreedomAutoGroup.com.


Service Extras

Early Bird / Late Night Drop Off: If you can’t bring your vehicle in to our dealership for service during standard business hours, you can always drop your vehicle off anytime. Simply park your vehicle in one of the designated spaces, fill out the drop off envelope, place your keys inside and deposit the envelope in the drop off slot. We will contact you as soon as we open and discuss your service needs with you.

Service Lounge: If you’d like to stay with us while your vehicle is being serviced, please get comfortable in our lounge! We have extra-comfy chairs, awesome coffee, tea and hot cocoa, complimentary snacks, super-fast Wi-Fi service, and TV’s, magazines and even some quiet spaces to work.

Service Shuttle: If you’d like to leave the building during your service visit, we’d be happy to provide you a shuttle trip to nearby shopping and restaurants. We’ll even take you to your workplace and pick you up later, if you prefer!

Loaner Cars: If you need a vehicle to drive while yours is being serviced, we are more than happy to provide one for you! Please contact the service department in advance to schedule a loaner car for your visit, as all of our loaners are provided through reservations.

Freedom Direct Service: If your vehicle needs to be serviced and you’d like to enjoy the convenience of having your vehicle picked up at your home or place of business, we are delighted to serve you and make your life easier! Simply contact the service department to schedule your appointment and let them know you’d like the Freedom Direct service experience. They’ll work with your schedule to determine the best time and place for pick up and drop off of your vehicle.


Freedom In The Community

One of our favorite aspects of the Life Improvement Business is how we invest our success into the community around us. There’s no better way to Improve Lives than by helping others in need.

At Freedom, we provide financial and volunteer support to dozens of organizations throughout Eastern and Central Pennsylvania. We donate in excess of $200,000 every year to various non-profits along with hundreds of volunteer hours.

Some of our favorite organizations are:

Olivet Boys and Girls Club

Meals on Wheels

Berks Encore

Berks Arts Council

Bethany Children’s Home

Speranza Animal Rescue

Reading Civic Theater

Caitlin’s Smiles

American Cancer Society

Little Acts of Love

Prospectus Berco

John Paul II Center for Special Learning

Animal Rescue League

Leadership Berks

Miller-Keystone Blood Bank

Girls on the Run

Holy Name Church

Team Scott Inspire

The Nativity School

Alvernia University

Alzheimer’s Association

Special Olympics

Berks Connections/Pretrial Services

Boys & Girls Club of Harrisburg

Family Promise of Berks

Central PA Food Bank

Caring Cupboard

Central PA Youth Ballet

f

Children’s Alopecia Project

Children’s Home of Reading

Reading Public Museum

Wounded Warrior Project


… and many, many more! We love to serve our community, just like you! Follow our Facebook page to see what we’re doing to help non-profits.


When Shopping Other Dealers

While we work very hard to provide you a complete experience with all the information you want and need to come to a decision, we understand that sometimes you still want to “shop around.”

No problem! As a Life Improvement Company, our purpose is to serve you, not “sell” you, so you can feel free to investigate all of your options without any pressure or judgment from us.

If you do happen to visit another dealership, ask them four simple questions:

  • Can they provide you with an upfront, bottom line, no-haggle price on the car of your choosing, without going back and forth?
  • Will they appraise your trade and give you and actual “cash offer” to purchase your vehicle, even if you don’t buy theirs?
  • Can you work with a salesperson who is not paid on commission?
  • If you’re not completely satisfied with the vehicle you purchase will they take it back and offer a 100% money back guarantee with no questions asked?

You can probably guess how these questions will be received. We do things a little differently here at Freedom because we’re in the Life Improvement Business, and that means we’re not interested in controlling you or the sales process – we’re just interested in helping you find the right vehicle for your needs.


How Do We Arrive At Our Prices

At Freedom you don’t need to be a great negotiator to get a great deal. We provide transparent pricing and clearly mark every vehicle with our best upfront price.

Because our pricing is completely visible to everyone (even our competitors) it has to be a really great price. We invest hours and hours of time researching the market to make sure our prices are as competitive as possible.

When deciding on our price, we take the following factors into consideration:

  • Product Availability
  • Market Demand
  • Vehicle Age
  • Vehicle Color
  • Vehicle Equipment
  • Manufacturer Incentives

After a careful review of these factors as well as shopping the competition, we create a price point that reflects our very best deal on each and every vehicle.

Because we invest so much time in our research, we save you time, and saving people time is one of the best ways to Improve Lives!

Upfront, transparent pricing is what customers have requested, and it is the standard that the industry is moving toward.

Thank you!

We believe there are plenty of reasons to be grateful every day, but one of our favorite reasons is when good people (like you!) choose Freedom for your vehicle needs. So from the bottoms of our hearts – thank you!

At Freedom, we’re a Life Improvement Company, which means that our one and only purpose is to make your life better. It’s our greatest hope that your experience with us has been happy, easy, and fun. And, of course, we wish you miles and miles of smiles in your new ride.

This folder provides great information about the fantastic benefits of doing business with Freedom. Inside you’ll find out all the details about our famous “Freedom Five” promises as well as phone numbers, websites and hours of operations for our service, parts and body shop departments. And don’t miss the page about our community involvement – it’s very likely that Freedom Auto Group supports one of your favorite non-profits!

But more than anything, please know that everyone here at Freedom, from those of us who wash cars all the way to the executive management, truly believe we are here for one reason only – you! So don’t hesitate to reach out and ask for help anytime you need it. We are thrilled for any opportunity to serve you!

Becoming a Life Improvement Company was a big decision for us, but we know it’s the right thing to do. As you drive away today, we hope you feel that you’ve been served, valued and appreciated. In other words, we hope your life has been improved!

In Gratitude,

Evelyn Chatel

Chief Operating Officer

Building your garage...